Terms and Conditions

By using edge-pros.com, you agree to:

• Use the site for lawful purposes only
• Not attempt to damage, hack, or disrupt our website or services
• Provide accurate and complete information when requesting quotes or booking services

We reserve the right to terminate access to anyone who violates these terms.

We offer professional cleaning and janitorial services in Wake Forest, NC, and surrounding areas. Services may include:

• Residential and commercial cleaning
• Post-construction cleaning
• Janitorial services
• Move-in/move-out cleaning
• Floor care and window cleaning (as add-ons)

Service details, pricing, and availability may vary and are subject to change.

Quotes provided via phone, email, or our website are based on the information you provide. Final pricing may vary if scope or conditions change upon arrival.

Some services may require a deposit (e.g., 30% upfront for large projects). Deposits may be refundable or non-refundable depending on the cancellation window—typically 24 hours before scheduled service.

You may cancel or reschedule with at least 24 hours' notice. Late cancellations may result in a service fee or loss of deposit.

• Payment is due upon service completion unless agreed otherwise
• We accept major credit cards, checks, or digital payments (contact us for options)
• Late payments may incur interest or collection actions.

To ensure smooth service, you agree to:

• Provide safe, unobstructed access to the service location
• Remove valuables and fragile items
• Notify us of any special cleaning requirements (e.g., allergies, pet issues, surface sensitivities)

Edge Pros is not responsible for pre-existing damage, improperly installed surfaces, or items not disclosed prior to service.

We strive for customer satisfaction. If you're not satisfied, notify us within 24 hours and we’ll make reasonable efforts to resolve the issue. We may request photos or a revisit, depending on the nature of the complaint.

Edge Pros is not liable for:

• Incidental or consequential damages
• Loss of income, data, or property beyond our control
• Service delays due to weather, traffic, or unforeseen events

Our total liability is limited to the cost of the service provided.

All content on edge-pros.com—including text, images, logos, and graphics—is the property of Edge Pros, LLC and may not be copied, reproduced, or distributed without written consent.

We may link to external websites for your convenience. We are not responsible for the content or privacy practices of those third parties.

Your use of our services is also governed by our Privacy Policy. By using this site or booking services, you consent to the collection and use of your information as outlined there.

We reserve the right to refuse or cancel service at our discretion, including for:

• Inappropriate behavior
• Unsafe conditions
• Misuse of our services or personnel.

We may update these Terms from time to time. Changes will be posted on this page with the updated effective date. Continued use of the site or services constitutes acceptance of the new terms.

These Terms shall be governed by the laws of the State of North Carolina, without regard to its conflict of law principles.

If you have questions about these Terms and Conditions, please contact us:

Edge Pros, LLC
919-263-0080

ep@edge-pros.com
Wake Forest, NC 27587
www.edge-pros.com